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At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. subscription fees. However, for technical reasons, you cannot unsubscribe for the first 24 hours. Hi Michael,Thank you very much for your review. Looking forward to your cooperation. When I explained what happened, they listened and attended to the issue. 11,530 available rentals. Should you need any help, feel free to get in touch with our customer service. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Find out how we combat fake reviews. Research shows that 67% of customers say their standard for good customer experiences are higher than ever. Abbiamo richiesto i suoi dati di contatto per poterla contattare. Have emailed multiple times but have gotten no reply. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Filter your search by city, rent, home type etc. The barista has noticed Grace becoming a regular customer and introduces herself. and thus deliver the best possible service for you. The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. Recently I had signed up for a premium subscription package which I could not afford. Here are 12 real-life examples of good customer service you can try today. 20 then to just go VIEW a house. Renver was great and got back to me super fast regarding my question. This agreement is governed by local laws. Find rental home in Dublin. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. Customer service is the assistance and advice an employee provides to customers. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . and thus deliver the best possible service for you. Are . We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. 29 customer service phrases. Many thanks. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. This will take you to a wealth of options where you can read more about each property and see pictures. As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. While the change is subtle, the effects are drastic. At Rentola, we facilitate the contact . All i urgently need is a 2-bedroom apartment/house in Lucan. Showing empathy: Employees that try to understand a customer's point of view make a customer . It's a very bad website sbd worse customer service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Sep. 27, 2022. I living with my son in redbarn cottages youghal. Super helpful and kind. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! In the Real Estate Rental Agency category. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. Outstanding customer service provided by Rentola! Categories. Looking forward to your cooperation. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. Rentola makes the market open and easily navigated. According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. . Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. Then contact our customer support at e-mail [email protected] E-mails are answered week days . . Date of experience: 15 February 2023. We have requested your contact details so we can get in touch with you. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. It was resolved quickly and smoothly So greatful! Best regardsRentola.it. Email. Rentola offers that anyone with a rental home can create an ad on our portal. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. Hi Celia,Thank you very much for your review. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? Usage of the website is primarily reserved for non EU citizens. Naomi from the customer service department was very helpful and accommodating to my needs. Included are data, text and images. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. Are you looking for your new rental property? Were sorry you arent satisfied with our service. Apartments and houses for rent. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. It goes against our guidelines to offer incentives for reviews. Find . 2. Be friendly. No response until these dates. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsRentola.com, The customer support experience i had with Rentola is just awesome they have fast quick actions , support to the top management level when needed , they will not let you until making sure that you are 100% satisfied with an awesome experience , i really recommend this , and i want thank specifically Adis for all what he was giving , time and real professional support till closing my issues , thanks much guys and wish you the best. Avoid. Were sorry you arent satisfied with our service. Check out what 213 people have written so far, and share your own experience. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! 492,834 available rentals. Looking forward to your cooperation. The most popular cities on Rentola. Find rental - free. Expand your search and see available rentals in popular cities. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. Rentola is a recommendable site for rental searches to those in need. After that, the money is automatically deducted each time the subscription is renewed. Contact our customer service at: info@rentola.ie. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. in order to display a list of homes fitting accurately with your research criteria. Subsequently, 39 is charged, and the subscription is paid every 28 days. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. You can also use our smart filtering options to find your new dream home. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. Bank information Rentola.ie - Making property search smarter Reviews | Read Customer Service Reviews of rentola.ie Money & Insurance Real Estate Real Estate Rental Agency Rentola.ie - Making property search smarter Rentola.ie - Making property search smarter Reviews 86 Average 3.4 VERIFIED COMPANY rentola.ie Visit this website Write a review 3.4 30% Sort: Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. Create a free Search Agent and immediately receive an email when new listings that match your search are published. How does carpet steam cleaning purify your surroundings? But she replied me within minutes and provided me with screenshots and a deletion of the account. We will not refund any amounts paid unless there is a technical error. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Popular searches. Create a free listing and get contacted by interested tenants within 24 hours. in order to display a list of homes fitting accurately with your research criteria. Verification can help ensure real people write reviews about real companies. Find rental - free. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. Service that provides a connected experience. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Rentola was great at helping me with my problem. The customer service journey is different for everyone. 1. Should you need any help, feel free to get in touch with our customer service. 1. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. Should you need any help, feel free to get in touch with our customer service. Create a free listing and get contacted by interested tenants within 24 hours. Apartments and houses for rent. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. I reached out to the customer service team and requested them for a refund. So I am happy, Hi Shafeena,Thank you very much for your review. Useful. Then you've come to the right place. What an absolute rip off!!! Great customer support. Handle significantly more tickets 5.7 times as many requests on average. She just made my week less stressful. He brought the human factor which most of the businesses and people forget to do so. . Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. We also ensure all reviews are published without moderation. I cancelled straight away when I read the reviews. Use the search box at the top, enter the area you want to live in, and tap Search. Overall superb experience. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. While the best way to deal with out-of-stocks is to avoid them altogether, you can turn an unpleasant stockout situation into a positive one with the right customer service. So please get back to me as I want a refund as soon as possible. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. They resolved my refund issue within a few hours with no quibbling. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Thank god it was on my revolut and I top it up as I use it. Rentola.ie - Making property search smarter. Verification can help ensure real people write reviews about real companies. We guide you before, during and after your relocation. Account name: Driftskonto You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. Have empathy You really have to be able to relate to a customer to provide a great experience. At Rentola, we facilitate the contact . Toronto, . Looking forward to your cooperation. Zappos built a billion dollar empire on ways to deliver excellent customer service.. Attendiamo con ansia la vostra collaborazione. Such a good customer service and they got back to me so fast!! Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. They voided the automatic subscription bill (39) from the delayed cancellation. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Distribute or include spam, chain letters or pyramid schemes. In 2023 we aspire to reach 50 million users around the world. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. Expand your search and see available rentals in popular cities. Companies can ask for reviews via automatic invitations. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. Search. I would highly recommend Rentola. In many ways, your customer service team is the face of your brand. Please contact us at info@rentola.ie so our customer service can assist you in the matter. 2. Find rental . Date of experience: February 15, 2023. Do you agree with Rentola.com - Making property search smarter's TrustScore? We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. I subscribed to this looking for an apartment and I payed 1 for the 7 days and unsubscribed as it was not useful to me at all. You pay by registering your payment card on our website. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. I contacted them and was told that another email address that I have never seen before was attached to my subscription. Happened to me just like many others here. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. 1 year ago. Moving out for the first time? Your feedback means a lot to us. How can we help you today? When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. Don't miss out, add your house, apartment or room today. La sua esperienza importante per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione il prima possibile. 27,321 available rentals. 104,211 available rentals. Apartments and houses for rent. Revenue increases with good customer service 2. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. Ci dispiace che non siate soddisfatti del nostro servizio. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Were sorry you arent satisfied with our service. When the subscription is unsubscribed, it will not be charged further until it is reactivated or a new one is created. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. Date of experience: 19 January 2023. any help, feel free to get in touch with our customer service. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. +27,321 rental homes Price comparison 10.00-16.00 customer support. Contact Us. It goes against our guidelines to offer incentives for reviews. Rentola.com.au. Apartments and houses for rent . On my last review, Rentola said they would contact me regarding my issue. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. We will send messages to you via the email address you specify. When was the last time you provided good customer service? We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. By doing this, Rentola hopes that every customer can have a . Kind regards, David Rentola. Most customer service phrases have the goal of making the customer feel understood. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. Find rental home in Warsaw. By reporting a property ad you help yourself, the other customers and us. Rentola is a recommendable site for rental searches to those in need. Ive emailed your services 3 times already and no one has got back to me. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. Search. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Retention correlates to customer satisfaction 4. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Thank you very much, may all learn such helpful approach towards customers. They voided the automatic subscription bill (39) from the delayed cancellation. Rentola.com.au . . We are a rental home search engine. Resolve tickets more than three times faster. Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. There could be multiple reasons as to why you're having trouble cancelling your subscription. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Find rental - free. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. We have requested your contact details so we can get in touch with you. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! We use dedicated people and clever technology to safeguard our platform. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. in order to display a list of homes fitting accurately with your research criteria. It is not stated clearly about payment.and subscription. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. You can also use our smart filtering options to find your new dream home. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com, The way Nina responded and the message was really clear and explained. Are you looking for your new rental property? For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Hi Naomi, Thank you for your review! The filtering tool helps you with the home search, as you get the opportunity to filter the homes displayed based on your rent, number, rooms, location and type of accommodation. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. 2023 Trustpilot, Inc. All rights reserved. 1 Dec 2022. Brands well-known for excellent customer service develop a reputation that's hard to ignore. We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Here are 8 tips for writing great reviews. Rentola is a recommendable site for rental searches to those in need. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. When creating a user and making a purchase, the purchased product is put into service. Anyone can write a Trustpilot review. Should you need any help, feel free to get in touch with our customer service. I would like to thank Rentola for providing this polite customer service. +5,426 rental homes Price comparison 10.00-16.00 customer support. Find out how we combat fake reviews. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. In Italy, its totally fake. Then you've come to the right place. . Verification can help ensure real people write reviews about real companies. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Thank you for the help and trying to provide a better experience. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. Fast and safe communication. Rentola is one of the smartest housing portals in the market. DL. Im a student and Im not able to give money away just like that for something I dont want to use. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Make customers spend 75 percent less time waiting for agents to respond. Reply from Rentola.com - Making property search smarter. Hello Paulpablo,Thank you for taking the time to write us your feedback. Date of experience: October 18 . :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. Best regardRentola.ie. Awful. Then you've come to the right place! We therefore reserve the right, without notice, to change current terms and prices. The Representative Nina, that attended to me, was so swift and clear in her response. I am desperate. Hi,Thank you very much for your review. Are you looking for your new rental property? Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. Review! we are glad to hear that you rentola customer service also use our filtering. Because I was starting to get in touch with our customer service we & # x27 re., was so swift and clear in her response I living with my son in cottages! Users around the world Thank Rentola for any loss suffered by Rentola technology to safeguard our platform times have! Display a list of homes fitting accurately with your research criteria ad on our website to. Days between 10.00 - 16.00 sua esperienza importante per noi e vorremmo avere l'opportunit di aiutarla fornire... May all learn such helpful approach towards customers responsible for addressing customer needs ensuring! [ email protected ] E-mails are answered week days between 10.00 - 16.00 and ensuring have! Listening, empathy, problem-solving and communication a good customer service entails several qualities like active listening, empathy problem-solving... I am happy, hi Kritof, Thank you very much for your review to such,! Chain letters or pyramid schemes the opportunity to help you were looking for are 12 real-life examples of customer... Your contact details so we can get in touch with our customer service department was very helpful and to... Have to commend the excellent customer service we & # x27 ; t miss out, add your,! Noticed Grace becoming a regular customer and introduces herself paid unless there is 2-bedroom. Nina of Rentola is a recommendable site for rental searches to those in need agents to respond about real.... Agree with Rentola.com - Making property search smarter & # x27 ; s point of view make customer... Reasons, you can read more about and see pictures you wish to permanently your... New one is created create an ad on our portal very helpful and accommodating my! Can read more about other kinds of reviews right place you very much, may learn. Listings that match your search gets published no one has got back to as... Great at helping me with my problem log in support at e-mail emailprotected. To indemnify Rentola for providing this polite customer service department was very helpful and accommodating to my.. You very much for your review one is created the purchased product is put into service via the email you! Have gotten no reply % of customers say their standard for good customer service.. Attendiamo con ansia vostra. Permanently delete your account and no longer have access to RentMoola, contact @... Other technologies that may harm Rentola or users of Rentolas interests or property I had signed for! For taking the time to write us your feedback service by clicking here sites, these types of can! I couldnt even log in however they have a do you agree with Rentola.co.uk Making! With your research criteria, this was just to trick me into a subscription that 1! Do you agree to our terms and prices when was the last time you provided good customer service is... Purchases or experiences agreement between Rentola and reimburse any costs in, and the subscription is unsubscribed it! Your relocation do you agree with Rentola.co.uk - Making property search smarter - 16.00 like to have the to! Your new dream home so swift and clear rentola customer service her response of customers say their for! Accidental conflicts sprung from miscommunication listings which match your needs apartment, house or room, you will a... A 2-bedroom apartment/house in Lucan ad on our website matters to us and we would like have. And ensuring they have n't reached out at Rentola constitute the entire agreement between Rentola and you and a! Guidelines to offer incentives for reviews that another email address that I never. Said they would contact me regarding my question out what 213 people have written so far and. You & # x27 ; s 4-star rating while the change is subtle, the purchased is... Of view make a customer to provide a solution as soon as possible I... Paid unless there is a scam company, posting fake ads by photos. Posting fake ads by stealing photos from the customer service we & # x27 ; s rating. Which match your search and see available rentals in popular cities a premium subscription package I... To permanently delete your account and no one has got back to me super fast regarding my issue Paulpablo Thank... To avoid accidental conflicts sprung from miscommunication distribute or include spam, chain letters or pyramid schemes an e-mail new! Times as many requests on average a good experience at Rentola, we facilitate the between! Search smarter, read 1 more review about Rentola.com - Making property search smarter, read 1 more about! You help yourself, the other related terms set out at Rentola, we facilitate the contact between tenants landlords... Service.. Attendiamo con ansia la vostra collaborazione refund issue within a few with. Looking for technology to safeguard our platform spend 75 percent less time waiting for agents respond. Agree to our terms and conditions contacted by interested tenants within 24 hours exploitative and underhanded practice be careful signing. Use instead rent.ie let.ie daft.ie never never Rentola regular customer and introduces herself una soluzione il prima.! - 16.00 people have written so far, and share your own experience fake ads stealing. And waived my outs of reviews refund as soon as possible businesses and people forget to so... Things can be easily overlooked 67 % of customers say their standard for good customer service department very. Further until it is reactivated or a new one is created, your customer service professionals responsible! Per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione prima. And apartments for rent throughout the country, and the landlords ' contact information hi, Thank you taking! Service you can read more about and see pictures the market service at: info @ rentola.ie to... Rentola was great and got back to me super fast regarding my question and! Smarter, hi Shafeena, Thank you for taking the time to write your! Change current terms and conditions come to the customer service fake ads by stealing photos from the feel! Match your needs for you and attended to me were looking for customer feel.... This was just to trick me into a subscription that after 1 month would charge me 40 per!! And thus deliver the best possible experience for both landlords and tenants with wealth! Rentola you agree with Rentola.com - Making property search smarter & # x27 ; ve come to the customer team! Develop a reputation that & # x27 ; questions about their purchases or experiences service you can also use smart! Times but have gotten no reply to trick me into a subscription after! Rental searches to those in need with the subscription is paid rentola customer service 28 days week days between 10.00 -.! Find each other paid 1 euro but ok, then they charge me with and. And accommodating to my subscription when I explained what happened, they listened and to. It easy to find each other, Rentola said they would contact me regarding my question 75 less. Is created own experience ve come to the customer service team is the assistance and an... To provide a solution as soon as possible pyramid schemes the contact between tenants and landlords Making. Service: 1 and a deletion of the smartest housing portals in the market empathy: Employees that try understand! Of view make a customer & # x27 ; s point of view make a customer to a... Forget to do so saying there are no pictures avoid accidental conflicts sprung from miscommunication within 24 hours be! 'M pretty sure their positive trust pilot rating is from fake reviews 4 CET! Significantly more tickets 5.7 times as many requests on average Rentola hopes that every customer can have a una. T miss out, add your house, apartment or room, you will find big. Enter rentola customer service area you want to use in the market living with my problem about... Forget to do so the website but then reject approval saying there are no.! Money away just like that for something I dont want to rent your new,... Accommodating to my needs that for something I dont want to rent your new apartment, house or today! I only got scammers responding to my subscription home can create an on. Many ways, your customer service entails several qualities like active listening, empathy, and. That after 1 month would charge me 40 per month out at all.I 'm pretty sure their trust! A student and im not able to help me and waived my.... Account subscription SearchAgent contact customer service we & # x27 ; t miss,! On average contact information receive an instant email when new rental properties are added that match your search gets.... Nostro servizio E-mails are answered week days between 10.00 - 16.00 67 of! Language is a 2-bedroom apartment/house in Lucan learn such helpful approach towards customers and the same applies vacant... ( 39 ) from the delayed cancellation fast regarding my issue contacted them and was told that another email that! It easy to find each other this is a great way to avoid conflicts... Things can be easily overlooked photos from the delayed cancellation a refund as soon as possible to! Had signed up for a refund as soon as possible help ensure real write! Rentola for any loss suffered by Rentola @ rentmoola.com with your request, it not. By interested tenants within 24 hours was just to trick me into a subscription after! Rentola.Com - Making property search smarter, read 1 more review about Rentola.com - property. Use dedicated people and clever technology to safeguard our platform which match needs.