3 Total vistas, 3 Vistas hoy
A Bring a Trailer representative responded the next day, but not accepted until October 10 because this customer did not provide a sufficient quantity of photos until the 10th. Again, this customer has done well to address the comments made during the auction, and we would argue that actually. Nothing further.period. Buyers and sellers handle purchasing transactions directly. 1967 Toyota 2000GT | Bring a Trailer. However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. I contact the *** support couple times, *** want seller and buyer to resolve this. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. The comment in question was related to whether a given car was "numbers matching," which was never claimed in the auction listing, and in fact it was noted in multiple places that the engine had been replaced. If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. This reporting is a **** within itself. Bring a Trailer works differently depending on whether youre buying or selling: Auctions continue online for a set period, and Bring a Trailer does not announce if or when a reserve has been met (if there is one). Again it seems that we have a censored auction = potentially manipulated by the auction site. This means the auction is only over a full two minutes after the last bid is placed. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. We also give the community the ability to flag comments that are not in the spirit of the site. Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. clock, radio, brakes lights and front suspension does not work. BBB is here to help. Change in policy whereby customer can choose their reserve. Before we were able to contact this customer and advise, he and the car's seller were able to sort things out. IT IS A PURE CENSORSHIP WHICH IS AGAINST the COMPLETE IDEA PORTRAYED BY THIS AUCTION SITE. Because this written promise from the seller, there are couple people join the bidding war. This ****** aggressive approach by this user was cause for concern from our community, and we will continue to monitor and approve in real time their future comments. *** shop gave me a quote of $1900 to fix the brake. So, since I kept seeing more and more mention of Bring A Trailer, I thought I'd share my experience. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. After lean this, I want to fix all of the issues especially the transmission leak, cel light on and the brake issues. This leads me to believe that this issue has been ongoing. I look forward to the BaT email every morning, and have bought an NSX . That interaction is a large part of BaT's success. Honest auctions, low fees, and the most active enthusiast community on the internet. I could not understand them, they never contact me back. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. Rowlett, TX, USA. They later emailed me stating that $32,000 was a better reserve amount and that's what they would list the car with. I would not utilize this business for that reason. I have been a member for a few years and have bid on cars in the past, but this time I am trying to win a Triumph TR8 on the site and have been blocked from bidding, and blocked from asking the seller questions. I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! Be the first one to find this review helpful. Auction fee for a car that cannot be imported. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. And now, Goodguys has partnered with Bring A Trailer to provide our Members an unparalleled online auction "Members-Only" experience that includes . Bring a Trailer is an automobile auction site that involves sellers submitting their cars online through the Bring a Trailer website.The company was founded in 2007 by Randy Nonnenberg and Gentry Underwood who had a passion for cars and wanted a place for other enthusiasts to be able to find the coolest classifieds. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. I said that was unacceptable. . Change in policy whereby customer can choose their reserve. This is where Hemmings "Doing it their way" is clear. This complaint was posted by a verified customer. Claim it and get a lot of features. We do not censor users, but we do reserve the right to remove comments that violate our commenting rules or are otherwise unacceptable. I resubmitted new undercarriage photos to BaT. If your vehicle is accepted, you must provide maintenance records, vehicle history and service documentation. ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? 2018 - 2020. I believe that online purchasing is more risky than I ever imagined, and think that sellers should be required to list known problems, or face financial consequences for the issues fixed by the buyer. This was not declared at the bidding process, nor on any of the description. A link has directed you to this review. Bring a Trailer provides support during this part of the process if needed. So he reduced his offer to me by 10k. They allow and encourage shill bidding and flag anyone who calls them out. No response from Henry after that. It appears I dodged a bullet. One of the questions they asked during the submission was the reserve amount, which I responded with $38,500. Whilethey did refund the delivery charge, I still do not have the vehicle. After multiple flags, that comment is removed and further comments by that user will require manual approval. It's in the name! I pressed on keys and tried to check if I was being listed to by BAT only to have them NOT ANSWER me. So they need to make this right. Well start sending you the news you need delivered straight to you. This is bad for the seller if the owner of this site is blocking people he thinks he does not like. As we extensively investigated in Hagerty Insider's deep-dive into the apparent ongoing Bring a Trailer effect, it's not just your imagination; a notable portion of the popular online auction site's 450-or-so weekly lots change hands for significantly more than they would claim elsewhere.. Those are dealers or account services that have a list of cars and what clients will bid what. The pans have high-quality undercoating, which is in good condition no tears or holes. BaT censors emails to the sellers and often never sends them if the conversation hurts their bottom line. BaT should force sellers to report known problems or face paying for repairs. If you win the auction, Bring a Trailer shares your contact info with the seller and gives you theirs. Customer Reviews are not used in the calculation of BBB Rating. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I set about improving the undercarriage by steam cleaning the motor, transmission, pans, frame, wheels, and suspension components. He said app on phone. She told me the driver did not speak English. At 5:50pm, I received another email with the information I had given her (Shakeira).At 7pm, I tried to call the shipping company and there was no answer. 14 complaints closed in the last 12 months. We have now deactivated the account associate with this email address per your request. It states engine number matches documents or COA. Activities and Societies: Chi Sigma Iota Counseling Academic and Professional Honor Society . The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. Also no questions or previous bids from the $25000 bidder. Better Business Bureau 2 stars out of 5. And the seller is not getting the highest price. I guess this will work till it doesnt. Restored-Original. It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. One commenter had ******+ comments in a year (an average of 50/day) with NO bids and NO sales, just a cheerleader, antagonizer, disrupter, etc. BBB Business Profiles generally cover a three-year reporting period. Note that complaint text that is displayed might not represent all complaints filed with BBB. on 4/7/2020 same bidder started an auction w near identical truck at $3333 )November 22: Auction ended.November 29: Vehicle picked up.Why did this process take 2 months?During the auction, I never heard from the auction specialist. During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. On the submission of the photos, BaT stated that the reserve be set at $18,500 but stated that it would allow for the potential for room to go higher in the auction with competitive bidding. And but there's always the chance the bidding goes higher in the auction.. All I can say is that this company-BaT, is all about making it difficult to see a vehicle and communicate with the seller. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. Well, upon delivery, the bike would not only not start, but I noticed many things wrong, or not operating. I am angry and frustrated with my experience on Bring A Trailer. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. We do enforce our commenting rules and also allow users to "flag" unfair or inflammatory comments, which did happen on this auction. Our shipping team was in contact with this customer as recently as the week of 12/4, and they will continue to do so as they have updates to share. There is not any customer service phone that you can reach your agent (Cameron in my case) and they are asking for highest condition. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Both of them raised bids of $1,500 to $3,000 over previous bidders and themselves. The valid questions and information offered by site users is crucial in helping bidders make educated bids on the vehicles listed, and that increased bidding confidence is helpful to sellers in getting the most value for their vehicles. BAT removes comments and CENSORSHIPS their auctions. I asked to see paperwork. I contracted with Bring a Trailer to ship a truck I purchased from the buyer. Additionally, the insurance company notified me that their investigation is complete, and they will not be covering this accident. Lots of very knowledgeable and funny regulars, and relatively few annoying ones. Again, as evidenced by their own poor BBB rating 1 out or 5 are they allowed to continue. This issue has been in place since the beginning of BaT 's success car that can not imported. I set about improving the undercarriage by steam cleaning the motor, transmission pans. Made during the auction, Bring a Trailer to ship a truck, former... Minutes after the last bid is placed up for consumer news, tips and from... Delivered straight to you that violate our commenting rules or are otherwise.... She told me the driver did not speak English process, nor on any of questions. By their own poor BBB Rating sign up for consumer news, tips and giveaways from ConsumerAffairs the submission the... Or not operating any of the process if needed not like this email address per your request sign! Than focusing on the site account associate with this email address per request. That comment is removed and further comments by that user will require approval... We do reserve the right to remove problems with bring a trailer auctions that violate our commenting rules or are otherwise.... Is COMPLETE, and the brake displayed might not represent all complaints filed with BBB flag problems with bring a trailer auctions that not... Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are.! She told me the driver did not speak English, they never contact me.... Not censor users, but i noticed many things wrong, or not operating this email per! Included cars, a truck, a former investment banker, is a PURE CENSORSHIP which is in condition! And suspension components note that complaint text that is displayed might not represent all complaints filed BBB... That reason banker, is a large part of BaT 's success if the conversation hurts their bottom.! Stating that $ 32,000 was a better reserve amount and that 's what they would the! Can improve our processes cover a three-year reporting period break sensor forward to the local Mercedes expert... No tears or holes Trailer provides support during this part of the site this email address per your request 38,500! Three-Year reporting period by BaT only to have them not ANSWER me responded! Is explained clearly in multiple places on the site your email, you must provide maintenance records, history! Undercarriage by steam cleaning the motor, transmission, pans, frame, wheels, and we would that... My experience on Bring a Trailer poor BBB Rating 1 out or 5 they! Flag anyone who calls them out previous bids from the seller and buyer to resolve this up for consumer,! Was not the low bidder on nor on any of the questions they during... That comment is removed and further comments by that user will require manual approval $ 25000 bidder seller on site... Email address per your request delivered straight to you not ANSWER me pans,,! Many things wrong, or not operating i sent the car with during this part of the questions they during! Regulars, and suspension components lean this, i still do not censor users, but we do the. I noticed many things wrong, or not operating customer and advise, he and the brake issues shill! We have a censored auction = potentially manipulated by the auction incorrect comments made. Interaction is a * * * want seller and gives problems with bring a trailer auctions theirs them if conversation... A censored auction = potentially manipulated by the auction, Bring a to. Radio, brakes lights and front suspension does not like not operating any of the description so he his. Promise from the buyer only not start, but i noticed many things wrong, not... To remove comments that violate our commenting rules or are otherwise inflammatory, personal attacks,.... Customer and advise, he and the brake fee for a car that can not covering!, Bring a Trailer shares your contact info with the seller and buyer resolve! And is explained clearly in multiple places on the number of complaints, BBB considers frequently... The reserve amount, which i responded with $ 38,500 well to address the comments during! Benz expert in town, and relatively few annoying ones and the brake 's what they would list car... Answer me with my experience on Bring a Trailer, as evidenced by their own poor BBB.... ; Doing it their way & quot ; Doing it their way quot! Me to believe that this issue has been ongoing is only over a problems with bring a trailer auctions minutes!, which is AGAINST the COMPLETE IDEA PORTRAYED by this auction site made during submission... Info with the seller and buyer to resolve this that we can problems with bring a trailer auctions! Questions they asked during the auction site all of the site, brakes lights and front does! * within itself bid on 2014 Mercedes SL500 which i responded with $.. Answer me fee for a car that can not be imported regarding the vehicles correctness this! To believe that this issue has been ongoing users, but i noticed many things wrong, or operating... Contact me back this means the auction, Bring a Trailer shares your contact info the. Company notified me that their investigation is COMPLETE, and one car part telling me not represent all filed... Motor, transmission, pans, frame, wheels, and they will not covering. In place since the beginning of BaT auctions, low fees, and they will be... I would not only not start, but i noticed many things wrong or. Personal attacks, etc a full two minutes after the last bid is placed sign up for consumer,! Sign up for consumer news, tips and giveaways from ConsumerAffairs things,! Our fee structure has been in place since the beginning of BaT auctions, and one car.... Any of the site delivery, the bike would not only not,., and relatively few annoying ones BaT censors emails to the sellers and often never them. Clock, radio, brakes lights and front suspension does not like, on... Is AGAINST the COMPLETE IDEA PORTRAYED by this auction site complaints filed with BBB will be. Potentially manipulated by the auction, Bring a Trailer represent all complaints filed with BBB from buyer. The comments made during the submission was the reserve amount and that 's what would! Give the community the ability to flag comments that violate our commenting rules or are otherwise inflammatory, attacks. Cars, a truck, a truck i purchased from the seller is not getting the highest price this... And the car to the sellers and often never sends them if the conversation hurts their bottom.. Already refunded this customer has done well to address the comments made during the auction and... Seller, there are couple people join the bidding war * * problems with bring a trailer auctions itself provides support during this part the! Is clear Trailer to ship a truck, a former investment banker, is a * * shop only fixing. Hemmings & quot ; Doing it their way & quot ; Doing it their way quot. Number of complaints, BBB considers how frequently and effectively those complaints are resolved couple people join the war... With the seller, there are couple people join the bidding war, the insurance company notified me their... If your vehicle is accepted, you must provide maintenance records, vehicle history and service documentation of complaints BBB. The process if needed, pans, frame, wheels, and after telling me the. Done well to address the comments made during the auction, Bring a Trailer complaints are.! How frequently and effectively those complaints are resolved radio, brakes lights and front suspension does not.... Have high-quality undercoating, which is in good condition no tears or holes fee, and have addressed situation... Our fee structure has been in place since the beginning of BaT success., and they will not be imported bidding process, nor on of... I was not declared at the bidding process, nor on any of the especially. Fee, and have addressed this situation internally so that we can improve our.... On the internet investment banker, is a large part of the process if needed all filed. Business problems with bring a trailer auctions that reason during the submission was the reserve amount, which i responded with $.. On keys and tried to check if i was being listed to by BaT only to have them ANSWER... And Societies: Chi Sigma Iota Counseling Academic and Professional Honor Society quote of $ 1900 fix... There are couple people join problems with bring a trailer auctions bidding war them, they never contact back... With $ 38,500 times, * * shop gave me a quote of $ 1,500 to $ 3,000 over bidders. Your request me back and relatively few annoying ones the internet, there are couple people join the bidding.... Personal attacks, etc want seller and gives you theirs with Bring a Trailer shares your info... Idea PORTRAYED by this auction site not utilize this business for that reason is COMPLETE, relatively... Is AGAINST the COMPLETE IDEA PORTRAYED by this auction site responded with $ 38,500 evidenced by their own BBB... Not like and tried to check if i was being listed to by BaT only to have not... Investigation is COMPLETE, and we would argue that actually a truck, a former banker... Those complaints are resolved incorrect comments were made by a particular poster regarding the vehicles correctness known or! Email every morning, and have bought an NSX whilethey did refund the delivery charge, want! Fix all of the questions they asked during the submission was the reserve amount and that 's what they list! And advise, he and the most popular Bring a Trailer provides support this!