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The most common reason, though, is if you have your phone in the bathroom when you are taking a hot shower. After you have pat-dried and switched off your phone, the next thing you should do is remove the SIM card along with the SIM tray. They cant take my phone with that being missing. What many people dont know, though, is that modern iPhones come with a water damage indicator. Luckily, even if your device has gone for a swim, water often isnt a death sentence for your iPhone. Dont dry your iPhone using an external heat source or compressed air. Missing liquid Damage Indicator I have the iPhone 11 Pro Max, I went in to upgrade it at TMobile/Sprint (sprint user), they took my SIM card out to look at the Water Damage Indicator, and told me I was unable to turn in my phone and upgrade since I am missing this indicator. Furthermore, the following iPhones: iPhone 14 series, iPhone 13 series, iPhone 12 series, iPhone SE (2nd generation), iPhone 11 series, iPhone XS, iPhone XS Max, and iPhone XR, are all resistant to accidental spills from liquids like tea, coffee, beer, soda, and juice. Steven John is a freelance writer living near New York City by way of 12 years in Los Angeles, four in Boston, and the first 18 near DC. Fill a plastic bag with uncooked rice, and put your iPhone in there as well. Insider Inc. receives a commission when you buy through our links. Apple iPhone 11 Pro Max. Make sure that the outside body of the iPhone is 100% dry before beginning. Since the iPhone 11 is not waterproof, Apple does not recommend swimming or bathing with it. Be sure to check support forum site for whatever phone you are considering buying to see if they are problem free prior to purchase. Use a flashlight and check for yourself as to whether it simply is normal (not red) or if it really is missing somehow. If you cant manage a bag or a pouch, you can use a plastic container, fill it with silica gel packets/sachets, and put your iPhone in it. Drying a wet iPhone with the help of any external heat source . QuickTimeKirk, User profile for user: You can try again to charge or connect a Lightning accessory throughout this period. (g) Will your iPhone be covered under warranty if its LCI is still white? Before we get into the details of water damage, let's take a look at why it would happen when the specs of the iPhone 11 specifically says it is water resistant. Although Apples solution works for some people, if it doesnt help in your case, you can try a few other solutions to get water out of iPhone and restore its functionality. Its interesting to know that the affected area should also be rinsed off with water first and then dried with a cloth. To help you see the LCI, use a lighted magnifying glass and angle the light or the device until you can see the LCI. Its phone insurance that covers misadventure, and that is what water damage to your iPhone is likely to be considered. Then remove the tray and hold your iPhone at an angle under a light. App store not working on your iPhone? Hold the iPhone horizontally with the screen facing down. Tap your iPhone gently against your hand with the Lightning connector facing down to remove excess liquid. Simply complete the form below to see the status of your device. iPhone 11 Pro Max Posted on Apr 21, 2021 12:44 PM Reply Me too (39) i took it out instantly thinking it would be okay as water resistant but screen has lines down it and doesnt turn on now. Use a flashlight to help you see inside the port. This is important to know because Apple does not cover liquid damage in its warranty. If your iPhone 11 gets wet, wipe it down with a lint-free cloth. If your iPhone 11 has water damage, do: Turn your device off immediately and leave it off. Best MagSafe Battery Packs to Boost Your iPhones Battery [in 2023], How to Check IMEI Number on iPhone and Android [2023], How to Check iPhone Warranty Status [2023], Turn Off Automatic App Updates on Android/ iPhone to Limit Mobile Data Usage. Although, when stacked against each other, silica gel proves to be better at absorbing moisture than rice, which is why we recommend putting your wet phone into uncooked rice for a longer period than keeping it with silica gel to absorb all the moisture. How To Speed Up Your Charging, App Store Not Working On Your iPhone? 2010-2023 Buyback Boss. I know theyre doing their job, I didnt fuss. Since the liquid indicator in iPhone 11 is in the Sim Tray, whether you had the screen replaced or not would not effect the indicator. Its not likely youll get much to start, but that money could be put toward purchasing a new phone. Dogcow-Moof, User profile for user: 5. For that, you need access to another iPhone. I suspect the T-Mobile people don't know what they were looking for. Apple disclaims any and all liability for the acts, If it hasn't been triggered, it would not be red. If these tips dont have your iPhone 11 Pro or iPhone 11 back in fighting shape, the friendly technicians at CPR are happy to help. Always use dry and moisture-free containers/packets to soak water out of iPhone using rice or silica gel. If liquid damages an iPhone or iPod (for example, coffee or a soft drink), the service for the liquid damage isn't covered by the Apple One-Year Limited Warranty, but you may have rights under consumer law. Liquid Contact Indicator (LCI) is hidden in the devices headphone jack and charging port and alerts users of excessive water exposure. Thanks for your feedback, add a comment here to help improve the article, How Waterproof Is the iPhone 11, and What to Do if It Gets Wet, Start typing to see results or hit ESC to close, Save $99 on eero Pro 6 + Install. You'll need to remove the SIM card tray to see it. For now, though, the most likely way youll be able to tell that your iPhone has been damaged by liquid is if you actually saw it happen. The indicator is a piece of plastic that turns red when it comes in contact with too much water. First, if you suspect that your phone is water-damaged, turn it off and keep it off. And there are places that will remove just the indicator. I have the iPhone 11 Pro Max, I went in to upgrade it at TMobile/Sprint (sprint user), they took my SIM card out to look at the Water Damage Indicator, and told me I was unable to turn in my phone and upgrade since I am missing this indicator. Let it sit for 24-48 hours. Due to factors beyond the control of ITJungles, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. So as you are buying your new phones and tablets, etc. Inside the sim tray slot, there is a liquid damage indicator (LDI), if this indicator turns red then that means the. See how you can find the liquid damage indicator (LDI) on iPhone 11 Pro. Read our guide and learn how to fix this issue and keep your iPhone apps running smooth. Click "Start Scan" to scan the iTunes backup file. I dropped my iPhone 11 pro in little puddle of water yesterday and it won`t turn on anymore. It might be that some components have to be replaced, or maybe youll need to get an entirely new phone. The SIM card is not recognized by the iPhone. First up, follow the steps mentioned in the article above to save the iPhone from water damage. The dilemma in action arises since turning off the device requires unlocking the water-damaged iPhone for a brief stint, which imposes the doubt that doing so would short the circuitry and cause permanent damage to the device. there I mentioned about silica gel method, but if you don't have silica gel then you can use the raw rice instead of. If it's red, that means the Liquid Contact Indicator (LCI) has. Let the phone stay covered overnight with rice. Turn off your iPhone. only. Anything that`s remotely water resistant, should have survived this drop, but well.. Apple being apple. To learn more about how to protect your iPhone, check out our Tip of the Day newsletter. HelloTech editors choose the products and services we write about. Because when you switch off the phone, you minimize the chances of incoming notifications (or other factors) causing a short circuit and damaging the internal circuitry. Most Apple products come equipped with liquid contact indicators (LCI) or water-damage indicators that make it easy to identify the degree of liquid exposure your device has been subject. In which case, it isnt covered by their one-year limited warranty. Remove the SIM card to prevent it from getting wet. iPhone 11 Pro Max, (d) Do rice and silica methods really work? iPhone and most iPod devices that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water. There is a reason why water damage voids most warranties. If the phone does not turn on, or it turns on, but there are aspects of it that are not working as well as they once did, then youll need to take the device to an Apple Store with a Genius Bar. Since it has an ingress protection (IP) rating of IP68, the iPhone 11 will be damaged by high-pressure water jets or steam, according to the International Electrotechnical Commission (IEC). Should I have to pay for damage caused from a previous problem that was not fixed properly? All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. You can locate the indicator on the iPhone under the SIM card tray. Hi! Unplug all cables or accessories. DO NOT switch ON the phone at this time as it can damage the internal components, which might be wet still. Sound to get water out of phone for a speaker fix. Service for liquid damage to an iPhone or iPod isn't covered by the Apple One-Year Limited Warranty. On the other hand, going with the latter approach might sometimes lead to the same problem if/when there is an incoming notification since that may trigger a change in the current state inside the device and cause a short circuit. How much does iPhone 11 water damage repair cost? Did you buy this iPhone new? Checking the status of your repair is quick and easy at CPR Cell Phone Repair! Please let me know when and where I can get this added to my phone. Dont use a hairdryer or other heat source to dry the iPhone. The iPhone won't charge. I checked the water damage indicator and I can see t slightly red. Leave your iPhone in a dry area with some airflow. If you have a case on your phone, remove it and thoroughly pat-dry the device with a soft, dry cloth. MMI-CPR, LLC and CPR Stores are not liable for warranties made by third parties on specific accessories or devices sold at CPR Stores. CPR is proud to offer free, no-commitment estimates on all iPhone 11 repairs. Dont push buttons on your iPhone, as this can force water further into circuits. If the thin sticker below the serial numbers is red, it means there is water damage inside your iPhone. Your iPhone started suddenly to overheat. Now, you will see all file types that are contained in this iTunes backup. A forum where Apple customers help each other with their products. If not when you are out in a barely sprinkling situation you will be in the same spot. Mind you; there are no waterproof iPhones, only water-resistant devices. Insert the tool into the hole in the SIM tray. ask a new question. When you take your device to the Genius Bar for repair, they can determine if it has been water damaged. However, you can use it to dry out a wet iPhone as well. Visit a store near you to get started today! Despite the iPhone 11s strong water resistance rating, the device is not waterproof. I dont think they had any idea what they were talking about. (f) How can you retrieve data from your water-damaged iPhone? At uBreakiFix, we offer a full water/liquid damage diagnostic service to see what your iPhone 11 Pro Max needs to get healthy and working like new again. In the event that its pink, however, your warranty is void, and youre faced with an expensive repair bill. To protect your iPhone and the accessory, charging and accessoryconnection are unavailable until the Lightning port and the accessory are dry. Ive never even open the SIM card. Now, carefully put your phone into the container/packet such that it is entirely covered in rice. Only use soft earbuds to absorb water from the SIM slot when necessary. All Rights Reserved. And lots of phones drop calls which usually has more to do with location and the cell service provider rather than the phone. The employees there can look it over and figure out what to do next. We buy used and broken phones for top dollar! Youre welcome. So for an iPhone with an IP67 (iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus) or IP68 rating (iPhone XS, iPhone XS Max), this LCI indicator is still there to detect if water has managed to somehow get past the advertised level of water . Using a SIM tray removal tool or a straightened paper clip, press into the small hole at the bottom of the SIM tray and gently remove the tray. How much the repairs or the new phone will cost is going to depend on whether the device was still under warranty, and also whether you have insurance for it. I had no idea what to look for, then they showed me THEIR phones to show me they had it. place desiccants around the iPhone and on top of it. Regardless, the drop may be the culprit here and not the water. 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